Privacy Policy
Trust Us with Your Information
At Crafty Sheep Treasures, we take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.
Should you have any questions about this privacy notice or issues arising from it then you should contact email us at craftysheeptreasures@gmail.com to discuss any concerns or matters relating to data protection at our organisation, including any matters in this privacy notice.
[We may issue you with other privacy notices from time to time, including when we collect personal information from you. This privacy notice is intended to supplement these and does not override them.]
We may update this privacy notice from time to time. This version was last updated on 2nd September 2023.
Returns and Refunds
Everything you need to know
We want you to love your purchase from Crafty Sheep. If your item is faulty or you need to discuss a return or exchange, then please contact us via the email below. We may agree to exchange or refund items within 30 days of purchase.
All returns must be agreed beforehand, please email us at craftysheeptreasures@gmail.com and let us know the reason for your return and the date of your purchase.
**PLEASE NOTE: This service is only valid on items purchased from craftysheeptreasures.com and NOT from other selling sites, e.g. eBay, Etsy etc.**
**PLEASE NOTE: It will be the buyer's responsibility to pay for return postage when returning any items purchased that are not faulty.
Whilst we are able to cover the cost of outbound postage, we are normally not able to cover the cost of return postage. We will however refund return postage for faulty goods or mistakes made by ourselves.